Why can't my FIBARO Flood Sensor be included with my Z-Wave controller?
1. The FIBARO Flood Sensor is already included in another Z-Wave controller.
FIBARO Flood Sensor must be deleted using the Z-Wave controller or must be reset as follows:
a) open the cover of the device,
b) press and hold the TMP button until the LED turns yellow,
c) release the button and press again,
d) close the cover and replace the sensor.
2. The FIBARO Flood Sensor is too far from the Z-Wave controller.
The FIBARO Flood Sensor must be within direct range of the Z-Wave controller during the inclusion process.
3. The FIBARO Flood Sensor is not powered.
The FIBARO Flood Sensor must be powered. Please check AC power or battery:
a) open the device case and check the battery,
b) open the case of the device and check that terminals 12 and GND are well connected to the mains, check the power supply,
c) then close the case and put it back in place.
NOTE
Before using your FIBARO Flood Sensor, please remove the "I'm ready" tab and remember that all connections must be made by professionals.
4. The FIBARO Flood Sensor has a different frequency (EU, US, or ANZ) than your Z-Wave controller.
The FIBARO Flood Sensor must operate on the same Z-Wave frequency (EU, US, or ANZ) as your Z-Wave controller. Please contact your dealer to exchange it.
5. The FIBARO Flood Sensor is damaged.
Please contact your dealer to initiate the warranty procedure for your FIBARO Flood Sensor.
