The hub cannot be added in the app.

1. Before adding the hub, please make sure the yellow light on the hub flashes slowly.

2. Please check if the router is a dual-band router (2.4GHz Wi-Fi and 5GHz Wi-Fi are supported at the same time). If so, go to the router's settings page, set the Wi-Fi access point to 2.4 GHz and try again.

3. After long pressing the button on the hub for 10 seconds and waiting for the yellow light to flash, open the Aqara Home app, select Add device in the upper right corner, select “Hub M2” from the hub list, the device can be added according to the APP prompt. If you are using an iPhone, you can scan the QR code at the bottom of the device to bind it according to the prompt. If the pairing fails, long press the button for 10 seconds to restore the hub's network, restart the mobile phone's Wi-Fi, wait one minute and try again.

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